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Call Eldris +44 20 3996 2101

For Amazon, Shopify and online sellers entering Europe

EU and UK compliance for online sellers, done for you

We act as your EU and UK Responsible Person and register your packaging, electronics and batteries in each country. We prepare cosmetics safety reports, translate your online store and answer calls in the caller's language.

Without these, marketplaces can block your listings and national authorities can fine you. Missed calls and an English-only store can cost you European customers.

Fixed prices before you pay: Responsible Person £195 per market · EPR registration from £185 per country per year · cosmetics safety report £195 per formula · consultation from £195

Or ask Eldris below — describe what you sell and where.

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Common questions

EldrisAi OÜ · Estonian company, registry code 17298529 · Ruunaoja tn 3, 11415 Tallinn, Estonia · Every price is published on the service site before you pay.

Eldris services

Six services. One company.

One operator for selling into Europe: EU and UK compliance, a translated website and multilingual calls, from one company.

Responsible Person (EU & UK) The legal representative that sellers based outside the EU or UK must name on their products before selling there, under the General Product Safety Regulation (GPSR) and the UK rules. £195 per market, one-off, then from £19.95 a month Cosmetics (CPSR, PIF, CPNP) The safety report (CPSR), the product information file (PIF) and the EU notification (CPNP) that every cosmetic product needs before it is sold in the EU, produced for you at a fixed price per product. £195 per formula, £39.95 per variation; CPNP filing £99 per CPSR EPR registration (packaging, WEEE, batteries) Registration with each country's producer register for packaging, electrical and electronic equipment (WEEE) and batteries, with the authorised representative and the annual reporting included. from £185 per country per year, reporting included AI receptionist (Voice) A managed AI receptionist that answers your calls in the caller's language, quotes your real prices and books appointments, trained on your own services. from £497 a month Website translation (ecommerce) Your ecommerce site migrated, translated with native human review and hosted for the EU markets you sell in, with the language tags (hreflang) search engines need. from £497 activation, then from £99 a month Consultation (from £195) A fixed-price written report on what applies to your product in each market, what is missing and what to do next, with email follow-ups. £195 for 3 markets, £295 for 6, £495 for EU 27 + UK

Compliance is mandatory.
Eldris also handles translation and phone calls.

The compliance services below are the foundation. Eldris also translates your online store (Website translation (ecommerce)) and answers your phone (AI receptionist (Voice)), so one company covers your move into Europe.

What Amazon Requires and What It Costs

Amazon enforces EU product safety rules through its GPSR programme: listings without an EU Responsible Person can be suppressed. If you sell electronics or batteries, you also need WEEE and battery registration. Cosmetics need a safety assessment. Packaged goods trigger packaging EPR.

Eldris does the work at fixed, published prices:

Service Price Detail Next step
Responsible Person (EU & UK) £195 per market, one-off, then from £19.95 a month Monthly fee by SKU count, £19.95 to £249.95. Certificate within 60 minutes of completing onboarding. Appoint your Responsible Person →
Cosmetics (CPSR, PIF, CPNP) £195 per formula, £39.95 per variation; CPNP filing £99 per CPSR Safety report and product file in 5–10 working days. Get your CPSR and PIF →
EPR registration (packaging, WEEE, batteries) from £185 per country per year, reporting included Germany: packaging £185, WEEE £600, battery £355 a year. Average lead time in Germany: packaging 1 week, battery 3–5 weeks, WEEE 6–13 weeks. Get my exact price →
Consultation (from £195) £195 for 3 markets, £295 for 6, £495 for EU 27 + UK Written report in 3, 6 or 10 working days, by plan. Start a consultation →
Website translation (ecommerce) from £497 activation, then from £99 a month Fixed quote from a scan of your site. Scan my site for a quote →
AI receptionist (Voice) from £497 a month Typically live in about 14 days on the managed tiers. Hear the demo line →

In plain words. Responsible Person: the EU or UK business named on your product as its safety contact. EPR (extended producer responsibility): registration and recycling fees for packaging, electronics (WEEE) and batteries, per country. CPSR: the cosmetic safety report by a qualified assessor. PIF: the product information file for a cosmetic. CPNP: the EU's cosmetics notification portal. LUCID: Germany's packaging register.

No retainers. No hourly billing. EPR scheme, authority and recycling fees are billed at cost. See the full pricing breakdown → · EPR prices for every country →

Eldris services

Start with what you need

Most sellers start with a Responsible Person and EPR registration. Not sure what applies? The consultation tells you in writing.

EU & UK Responsible Person

The legal representative that sellers based outside the EU or UK must name on their products before selling there, under the General Product Safety Regulation (GPSR) and the UK rules. Certificate and label address issued the same day.

Who needs it: Any brand outside the EU or UK selling physical products on Amazon, Shopify, eBay, Etsy or TikTok Shop in Europe.

£195 per market, one-off, then from £19.95 a month

Appoint your Responsible Person Responsible Person (EU & UK) · responsible.eldris.ai

EPR registration: packaging, WEEE and batteries

Registration with each country's producer register for packaging, electrical and electronic equipment (WEEE) and batteries, with the authorised representative and the annual reporting included. Extended producer responsibility (EPR) is the duty to register and pay for recycling in every country where you sell.

Who needs it: Sellers of packaged, electrical or battery-powered products in any of 29 EU and EEA countries or the UK.

from £185 per country per year, reporting included

Get my exact price EPR registration (packaging, WEEE, batteries) · epr.eldris.ai

EU & UK compliance consultation

A fixed-price written report on what applies to your product in each market, what is missing and what to do next, with email follow-ups. Eldris then does the work if you want it to.

Who needs it: Any seller unsure what their product needs, before a launch or after a marketplace asks for documents.

£195 for 3 markets, £295 for 6, £495 for EU 27 + UK

Start a consultation Consultation (from £195) · consult.eldris.ai

How Eldris Works

Step one — describe your situation
Step 01

Talk to Eldris.

Open the chat and describe what you sell, where you sell it, and what you need. You do not need to know the regulatory terms. Eldris tells you which registrations and services apply.

Step two — receive a quote
Step 02

Get your fixed price.

Eldris gives you the fixed price for each service and explains what each registration does, in plain language.

Step three — start on the service site
Step 03

Start on the service's own site.

Each service has its own Eldris site where you start: responsible.eldris.ai for Responsible Person (EU & UK), cosmetics.eldris.ai for Cosmetics (CPSR, PIF, CPNP), epr.eldris.ai for EPR registration (packaging, WEEE, batteries), voice.eldris.ai for AI receptionist (Voice), website.eldris.ai for Website translation (ecommerce), consult.eldris.ai for Consultation (from £195). See the full process →

EU compliance in brief

What is EU Compliance?

Selling physical products into the European Union means meeting the product safety rules, the market surveillance rules and extended producer responsibility (EPR) in each country. Without them, listings can be suppressed and shipments rejected.

  • Customs & Border Protection

    Products without the right technical file, CE marking or an EU-based Responsible Person can be held at EU borders.

  • Marketplace Level Suppression

    Amazon Europe enforces the General Product Safety Regulation (EU) 2023/988 (GPSR). Listings need the Responsible Person's details attached to each product.

  • EPR registration and fees

    Germany, France and other countries require producers to register and pay recycling fees for packaging, electronics and batteries. Germany's packaging register is LUCID; France issues a unique identification number (UIN). See EPR registration (packaging, WEEE, batteries) — from £185 per country per year, reporting included.

Eldris Operational Coverage Active
General Product Safety Regulation (EU) 2023/988 (GPSR)
Environmental Fees Packaging, WEEE, Batteries
Cosmetic Safety Regulation (EC) No 1223/2009 and CPNP

All processes fully managed by Eldris.

Who is Eldris

Built by sellers, for sellers.

We're Amazon and e-commerce sellers with our own product lines — just like you. When we tried selling into the EU, the compliance hurdle was a wall: conflicting guidance, unclear regulations, no single provider that made it simple. So we built Eldris. One platform. Plain English. Handled properly.

Mark — Co-founder
Mark
Co-founder · United Kingdom

Twenty years in UK ecommerce and brand building — from high-street retail to Amazon FBA. When I tried to appoint an EU Responsible Person for our own products, the process was baffling. Conflicting legal advice, unclear costs, and nobody who'd just handle it end to end. That's why Eldris exists.

Amazon FBA Ecommerce Brand Building UK 🇬🇧
Kristoph — Co-founder
Kristoph
Co-founder · Estonia

Based in Tallinn — inside the EU. A decade of experience navigating EU product safety regulations, Responsible Person obligations, and marketplace compliance while running my own brands across European markets. When Mark and I met, the idea was obvious: turn our combined knowledge into something that actually works for sellers.

EU Regulations Product Safety Marketplace Compliance Estonia 🇪🇪
Why we built it

Handling EU compliance shouldn't take weeks or cost thousands. We've done it for our own products. We know exactly what's needed, what's not, and how to protect your brand permanently.

The cost of non-compliance

What Happens Without EU Compliance

Marketplaces can suppress listings that lack a Responsible Person or an EPR registration number. Customs can hold shipments without the right documents. Market surveillance authorities can fine producers and order recalls.

A suppressed listing stops sales at once. Registering before you sell costs less than recovering a blocked account.

If Amazon has already contacted you about GPSR compliance, act now. Check fixed prices, ask Eldris in the chat, or get a written consultation from £195 →

EU Compliance for Amazon Sellers — By Product Type

Your obligations depend on what you sell. This matrix shows which registrations apply to each product category:

Product Type Responsible Person WEEE Battery Packaging EPR Cosmetics
General consumer goods Required——Required—
Electronics & electrical RequiredRequiredIf batteryRequired—
Cosmetics & skincare Required——RequiredRequired
Toys RequiredIf batteryIf batteryRequired—
Clothing & accessories Required——Required—
Home & kitchen (powered) RequiredRequiredIf batteryRequired—

Not sure which category applies to your products? Describe what you sell to Eldris → or get a written consultation from £195 →

Why Sellers Choose Eldris

Speed pillar

Speed.

Your Responsible Person certificate is issued within 60 minutes of completing onboarding. Cosmetics safety reports take 5–10 working days.

Pricing pillar

Price.

Responsible Person: £195 per market, one-off, then from £19.95 a month. Every price is published on the service site before you pay.

Coverage pillar

Coverage.

EPR registration in 29 markets: the 27 EU countries, Norway and the UK. Responsible Person in any EU country and the UK. Cosmetics compliance with a qualified safety assessor.

Language pillar

Language.

The eldris.ai site and chat work in English, German, French, Spanish, Italian and Chinese. You do not need to handle EU compliance in a language that is not your own.

Action pillar

Action, not advice.

Eldris issues your certificates, submits your registrations and manages your ongoing compliance. We do the work — we do not just tell you what work to do.

Estonian company

EldrisAi OÜ, registry code 17298529

Certificate in 60 minutes

Responsible Person certificate after onboarding

Prices published

Every price is on the service site before you pay

One company

Compliance, translation and phone answering

Frequently Asked Questions

Clear answers for complex EU directives.

Yes, if your business is outside the EU. The General Product Safety Regulation (EU) 2023/988 requires an economic operator based in the EU for consumer products, and Amazon asks sellers for these details. Listings without them can be suppressed. Use the quick decision guide to check if the requirement applies to your business.
Eldris services

More from Eldris

Cosmetics compliance: CPSR, PIF and CPNP

The safety report (CPSR), the product information file (PIF) and the EU notification (CPNP) that every cosmetic product needs before it is sold in the EU, produced for you at a fixed price per product.

Who needs it: Skincare, haircare, fragrance and make-up brands selling into the EU or UK, including Amazon and TikTok Shop sellers.

£195 per formula, £39.95 per variation; CPNP filing £99 per CPSR

Get your CPSR and PIF Cosmetics (CPSR, PIF, CPNP) · cosmetics.eldris.ai

Ecommerce website translation

Your ecommerce site migrated, translated with native human review and hosted for the EU markets you sell in, with the language tags (hreflang) search engines need.

Who needs it: Brands whose Amazon listings already sell in Germany, France, Italy or Spain while the brand website is still English-only.

from £497 activation, then from £99 a month

Scan my site for a quote Website translation (ecommerce) · website.eldris.ai

EU & UK compliance consultation

A fixed-price written report on what applies to your product in each market, what is missing and what to do next, with email follow-ups. Eldris then does the work if you want it to.

Who needs it: Any seller unsure what their product needs, before a launch or after a marketplace asks for documents.

£195 for 3 markets, £295 for 6, £495 for EU 27 + UK

Start a consultation Consultation (from £195) · consult.eldris.ai

Ready to sell in Europe?

Tell us what you sell and where. We tell you what you need and the fixed price.